Privacy Policy Karoo Occupational Health is committed to protecting your privacy and ensuring compliance with the Protection of Personal Information Act (POPIA) in South Africa.

Information We Collect We collect personal and health information necessary to provide occupational medical services, including:

• Employee names, contact details, and ID numbers (provided by companies)
• Medical history, examination results, and test data (e.g., spirometry, hearing, vision, urine analysis)
• Company details for billing and compliance reporting

Information is collected directly from individuals during examinations or from employers for team bookings.

How We Use Your Information Personal and health information is used solely to:

• Perform occupational medical assessments and issue Certificates of Fitness
• Ensure compliance with the Occupational Health and Safety Act and COIDA
• Communicate results to authorised parties (employee and employer)
• Manage appointments, quotes, and billing

We do not sell, share, or disclose personal information to third parties except where required by law (e.g., COIDA reporting) or with explicit consent.

Data Security We implement appropriate technical and organisational measures to protect personal information against loss, unauthorised access, or alteration. Records are stored securely and access is limited to authorised personnel only.

Retention of Information Medical records are retained as required by South African health and labour legislation (typically 5–40 years depending on record type). After this period, information is securely destroyed.

Your Rights Under POPIA, you have the right to:

• Access your personal information
• Request correction of inaccurate data
• Object to processing in certain circumstances
• Lodge a complaint with the Information Regulator

Contact us at admin@karooocchealth.co.za for any privacy-related requests.

Contact Us For questions about this policy or your personal information: Karoo Occupational Health 33 Voortrekker Street, Beaufort West, 6970 Phone: 023 415 2663 Email: admin@karooocchealth.co.za

Last updated: January 2026